About this impact report

With this impact report, we provide our stakeholders with insight into and account for the most significant developments, achievements and themes in 2020. Our aim is to paint an honest picture of the things that have been done well, while also providing insight into possible points for improvement and challenges we are still facing. In the report, we make reference to our corporate website www.vodafoneziggo.nl/en/, which provides up-to-date information about the latest developments, projects and programmes.

Design and content

This year, our report has been drawn up in accordance with the Core option of the GRI Standards for the first time. We have implemented the General Disclosures 2016 and, where possible, have included specific GRI indicators for each of our material topics. The reporting criteria used in connection with Sustainability Performance are the reporting criteria based on the definitions in the Greenhouse Gas Protocol and are the ones we use internally.

All of the data reported are taken from our internal measurements, calculations, measurements provided by third parties or determined by via our internal systems. In cases where we were obliged to use specific methods to perform measurements or to produce estimates, we have explicitly explained that in the accompanying texts. In the event that any changes have been made to the definitions or to our calculation method in comparison to the years that form the subject of previous reports, this will be clearly indicated in the text.

In this report, we will only account for our own activities and achievements and will not provide any accountability with regard to the activities of any of our partners or to our impact within the chain. In the event that any acquisitions or divestments have been made, all of the data will be included from the date of acquisition onwards or up to the date on which the divestment took place, unless otherwise stated.

The impact report is structured around the material topics that we identified and our People, Planet, Progress pillars. The contents of the report have been compiled as a result of the efforts of members of the management team with responsibility for the strategy, activities and performance associated with the material topics. Together with the nine members of the Board of Directors, they determined the structure of the report and provided all of the qualitative and quantitative data for reporting. Our CSR committee will evaluate the contents of the impact report and approve the final version. The Corporate Communications & External Engagement department is responsible for the compilation, final editing and publication of this impact report.

The financial figures presented have been taken from the consolidated financial statements of VodafoneZiggo Group B.V. VodafoneZiggo Group B.V.'s consolidated financial statements for the year ending 31 December 2020 have been prepared in accordance with US GAAP and were audited by KPMG Accountants N.V. on 16 March 2021.

Our ambition

Each year, our goal is to provide an even more transparent and comprehensive impact report than in the previous year, in which we focus on the topics of greatest importance to our stakeholders. During the years to come, we will continue to monitor this by carrying out materiality analyses. In order to clarify exactly what influence we are having on the world around us, we will commission impact studies on a regular basis in the coming years.

If you have any questions about this report, you can send an email to pers@vodafoneziggo.com.


Website creation

F19 Digital Reporting


Marco van Buren

Text and content support