GRI table
GRI Content Index – Core | |||
GRI Code | Reference | Explanation | |
GRI 102: GENERAL INDICATORS 2016 | |||
1. Organisation profile | |||
102-1 | Name of the organisation | ||
102-2 | Primary brands, products and/or services | VodafoneZiggo does not offer any products or services that are prohibited in certain markets. | |
102-3 | Location of the organisation’s head office | Boven Vredenburgpassage 128, 3511 WR Utrecht | |
102-4 | The number of countries in which the organisation is active | ||
102-5 | Ownership structure and legal form | ||
102-6 | Sales markets | ||
102-7 | Scope of the reporting organisation | ||
102-8 | Composition of workforce | ||
102-9 | Description of the organisation’s supply chain | ||
102-10 | Significant changes for the organisation and the chain | In 2020, no significant changes occurred within the organisation and the chain. | |
102-11 | Explanation regarding the application of the precautionary principle by the reporting organisation | ||
102-12 | Externally developed economic, environmentally-related and social charters; principles endorsed by the organisation | ||
102-13 | Memberships of associations (such as sectoral associations) and national and international interest groups | Alliantie Digitaal Samenleven (Digital Society Alliance), Media Literacy Network (Netwerk Mediawijsheid), NL Digital, ECP, JAC, Monet, Abuse Information Exchange, GIGAEurope, COIN, Data Driven Marketing Association, Dutch Continuity Board, Expertisebureau Online Kindermisbruik, FIST, Future Society Nederland, Groep Graafrechten, GSMA, MVO Nederland, Open Internet Coalitie, RODAP, Ronde Tafel Bird&Bird, Stichting Preventel, TSOC, Vereniging BTG, VNO-NCW | |
2. Strategy | |||
102-14 | Declaration from the highest-ranking party within the organisation with the authority to make decisions | ||
3. Ethics and integrity | |||
102-16 | Description of the values, principles, standards and behavioural standards applied by the organisation, such as a code of conduct. | ||
4. Management | |||
102-18 | The management structure of the organisation | ||
5. Stakeholder Engagement | |||
102-40 | List of groups of stakeholders that the organisation has engaged | ||
102-41 | Employees subject to a collective labour agreement | 97% of our employees are covered by a collective labour agreement | |
102-42 | Basic principles for the assessment and selection of stakeholders | ||
102-43 | The manner in which stakeholders are engaged | ||
102-44 | The most important topics and issues that came to the fore from the consultation with the stakeholders | ||
6. Reporting practice | |||
102-45 | Overview of all businesses included in the consolidated financial statements and are not included within the scope of this report | ||
102-46 | Process for determining the content and specific demarcation of the report and the principles used for this purpose | ||
102-47 | Material topics that have been established during the process to determine the content of the report | ||
102-48 | Consequences of a possible reformulation of information provided in an earlier report and the reasons for this reformulation | ||
102-49 | Amendments in the report | ||
102-50 | Reporting period | 01/01/2020 – 31/12/2020 | |
102-51 | Date of the most recent previous report | April 23 2020 | |
102-52 | Reporting cycle | Annual | |
102-53 | Contact person for questions concerning the report or its contents | pers@vodafoneziggo.com | |
102-54 | Claims concerning reporting in accordance with the GRI Standards | ||
102-55 | GRI Content Index | ||
102-56 | Policy regarding assurance | ||
2. Material topics reported by VodafoneZiggo in accordance with GRI | Reference | Explanation | |
Business ethics (GRI 205: Anti-corruption | |||
205 | DMA | ||
205-2 | Communication and training courses concerning anti-corruption policy and guidelines | ||
Circular economy (GRI 301: Materials) | |||
301 | DMA | ||
301-1 | Used materials by weight or volume | ||
Energy consumption and CO2 emissions (GRI 305: Emissions) | |||
305 | DMA | ||
305-1 | Direct greenhouse gas emissions (scope 1) by weight | ||
305-2 | Direct greenhouse gas emissions from energy (scope 2) by weight | ||
Governance (GRI 405: Diversity and Inclusion) | |||
405 | DMA | ||
201-1 | Diversity at management and employee level | ||
Community investment | |||
103-1/2/3 | DMA | ||
VZ 1 | Number of employees who registered for Step up for good | ||
Digital inclusion | |||
103-1/2/3 | DMA | ||
VZ 2 | The number of children who took part in the Online Masters programme | ||
VZ 3 | The number of children who took part in an Experience Day | ||
Digital transformation | |||
103-1/2/3 | DMA | ||
VZ 4 | NPS digital customer journey mobile customers | ||
Diversity and an inclusive culture | |||
103-1/2/3 | DMA | ||
VZ 5 | Number of persons with difficulty accessing the job market employed | ||
Electromagnetic radiation | |||
103-1/2/3 | DMA | Transparency regarding the possible effects of electromagnetic fields | |
VZ 6 | Score in internal policy compliance review EMV | Transparency regarding the possible effects of electromagnetic fields | |
Impact of products and services | |||
103-1/2/3 | DMA | ||
VZ 7 | Allies (Bondgenoten): number of AV1 robots lent out | ||
Innovation | |||
103-1/2/3 | DMA | ||
VZ 8 | Number of IoT connections VodafoneZiggo | ||
Chain management | |||
103-1/2/3 | DMA | ||
VZ 9 | Total expenditure paid to suppliers who have completed the Ecovadis assessment | ||
VZ 10 | Top 250 suppliers in Ecovadis | ||
Network | |||
103-1/2/3 | DMA | Investing in a dependable, future-proof network for everyone | |
VZ 11 | Availability of fixed network | Investing in a dependable, future-proof network for everyone | |
VZ 12 | Availability of mobile network | Investing in a dependable, future-proof network for everyone | |
Privacy | |||
103-1/2/3 | DMA | ||
VZ 13 | Staff who have completed privacy e-learning | ||
Security | |||
103-1/2/3 | DMA | ||
VZ 14 | Customer service staff who have taken part in e-learning on data breaches | ||
A responsible employer | |||
103-1/2/3 | DMA | ||
VZ 15 | Number of Discover trainees employed | ||
Customer care | |||
103-1/2/3 | DMA | ||
VZ 16 | NPS of combined services Vodafone – consumer | ||
VZ 17 | NPS of combined services Ziggo – consumer | ||